Digital Media Account Manager
6 days ago
Job Title: Account Manager for CVS Health Digital Media
At CVS Health, we strive to bring our heart to every moment of your health. As an Account Manager for our Digital Media team, you will play a key role in helping us achieve this goal. You will be responsible for collaborating with internal partner teams to execute successful digital media campaigns aligned to client KPIs. Your primary goal will be to provide the highest level of client service and support for top-tier clients.
Responsibilities:
- Act as daily point of contact for client post-sale questions and updates
- Facilitate the end-to-end creative process between the advertiser and CMX's creative team
- Partner closely with cross-functional teams on campaign activation, trafficking, and optimizations
- Lead meeting cadences with clients to communicate key campaign performance metrics, insights, optimization recommendations, and upsell opportunities
- Support monthly campaign billing, ensuring accuracy and delivery
- Coordinate with internal teams to develop end-of-campaign reporting and presentations for clients
- Manage and develop strong, collaborative relationships with partners across the organization and lead cross-functional teams to ensure consistent communication and execution of client strategy
Requirements: 5+ years of client services/account management experience in a direct/digital marketing agency or a combination of agency/client side; 2+ years of experience using Microsoft Office tools; 2+ years of proven experience managing client relationships and effectively problem-solving.
If you're a motivated individual with strong digital and technology experience, and a passion for delivering exceptional client service, we encourage you to apply for this exciting opportunity.
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