Reception Coordinator

2 weeks ago

Delray Beach, Florida, United States The Joint Corp. Full time

Reception Coordinator - Delray Beach, FL

Part Time Position

Are you seeking a workplace that offers opportunities for career advancement and personal growth?

Are you naturally self-driven, goal-oriented, and proactive?

Do you have a strong interest in health and wellness, coupled with a knack for sales?

If you possess the enthusiasm, ambition, and initiative to contribute to a premier organization, we would love to connect with you. At The Joint Chiropractic, we are committed to delivering exceptional service to all our patients, and we invite you to become a vital part of our compassionate team. Let’s transform your passion for health and wellness into a fulfilling career. We continuously strive to enhance the quality and accessibility of chiropractic care within the wellness sector.

Competitive Compensation: $15+ commissions

Required Qualifications:

  • Ambitious and eager to progress within the company.
  • A positive and winning mindset.
  • High school diploma or equivalent (GED) is required.
  • Proficient in point of sale software, ensuring patient accounts are accurate and up-to-date.
  • Strong skills in communication, both on the phone and via computer.
  • Minimum of one year of prior sales experience.
  • Engage in marketing and sales initiatives to attract new patients.
  • Ability to prioritize tasks and manage multiple responsibilities.
  • Educate patients about wellness services and offerings.
  • Share personal experiences related to chiropractic care.
  • Collaborate effectively with colleagues in a dynamic environment.
  • Strong customer service orientation with effective communication skills.
  • Organize patient flow within the clinic efficiently.

Key Responsibilities:

  • Deliver outstanding service to both members and patients.
  • The primary focus of the Reception Coordinator is to drive membership growth to achieve sales targets.
  • Welcome members and patients upon their arrival and facilitate check-ins for chiropractic services.
  • Handle incoming phone inquiries.
  • Re-engage inactive members to boost participation.
  • Stay informed about membership options, packages, and promotional offers.
  • Foster positive relationships with team members while supporting collective goals.
  • Maintain cleanliness and organization within the clinic.
  • Confidently present and sell membership options and visit packages.
  • Keep management informed of member concerns and adhere to established policies and procedures.
  • Demonstrate a willingness to learn and develop professionally.
  • Accept constructive feedback positively and utilize it for growth.
  • Previous office management or marketing experience is advantageous.
  • Capable of standing or sitting for extended periods.
  • Able to lift up to 50 pounds as needed.
  • Uphold The Joint Chiropractic's core values: TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.

About The Joint Chiropractic:

The Joint Corp. transformed access to chiropractic care with its innovative retail healthcare model introduced in 2010. Today, it stands as the largest operator, manager, and franchisor of chiropractic clinics in the nation through The Joint Chiropractic network. The company is dedicated to making quality care both convenient and affordable, eliminating the need for insurance for millions of patients seeking pain relief and ongoing wellness. With over 700 locations nationwide and nearly 11 million patient visits each year, The Joint Chiropractic is a leading force in the chiropractic industry, recognized as number three on Fortune's 100 Fastest-Growing Companies list and consistently featured in Franchise Times' "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists. The Joint Chiropractic represents a pioneering blend of healthcare and retail.

Business Structure:

The Joint Corp. operates as a franchisor of clinics and manages clinics in select states. In various states, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.

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