Patient Care Coordinator

4 days ago


Chicago, Illinois, United States Uptown Animal Hospital, INC Full time
Job Summary

The Patient Care Coordinator plays a vital role in ensuring a seamless experience for our clients and their pets. This position requires excellent communication skills, a passion for delivering exceptional client service, and a genuine love for animals.

Key Responsibilities
  • Maintain accurate and up-to-date medical records for clients and their pets.
  • Coordinate with the veterinary team to ensure timely and effective treatment plans.
  • Provide clear and concise explanations of treatment plans and medical information to clients.
  • Ensure client satisfaction by addressing concerns and providing exceptional customer service.
  • Collaborate with the technical team to ensure the completion of treatment plans within the hospital.
  • Schedule follow-up appointments and future wellness visits.
  • Ensure the fulfillment of any required prescriptions and coordinate delivery if necessary.
Requirements
  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Knowledge of veterinary medical terminology and conditions.
  • Proficient in computer literacy and typing skills.
What We Offer
  • A dynamic and supportive team environment.
  • Opportunities for growth and advancement within our rapidly expanding practice.
  • Competitive compensation and benefits package.
  • 401K plan with company match.

At Uptown Animal Hospital, INC, we are committed to providing exceptional care for our clients and their pets. If you are passionate about delivering exceptional client service and have a genuine love for animals, we encourage you to apply for this exciting opportunity.



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