Family Support Case Manager
2 weeks ago
Salvation Army
Illinois Division
Evanston Corps
Position: Family Support Case Manager
Location: Evanston Corps
Reports to: Corps Officer
FLSA Category: Non-Exempt
Status Type: RFT
Key Responsibilities
The Family Support Case Manager plays a crucial role in delivering case management services to families served by the Evanston Corps. This position operates under the supervision of the Regional Social Work Manager in collaboration with the Corps Officer.
Primary Duties
The Case Manager is tasked with ensuring the effective application of the Family Support model within the Evanston Corps.
- Conducts intake and assessment services as outlined by the Family Support framework.
- Provides a comprehensive suite of individualized services for families each year, which includes pre-screening, goal setting, ongoing case management, referrals, progress tracking, transition planning, and data reporting.
- Maintains detailed case files for each client and engages in program development and educational initiatives.
Program Oversight and Evaluation
- Ensures the accuracy of data and assists in program implementation as needed.
- Participates in committees focused on case management and program evaluation.
Additional Responsibilities
- Other duties as assigned.
Qualifications and Experience
- A Bachelor's degree in a relevant human services field is required.
- A minimum of two years of experience in casework or social services is essential.
- Bilingual proficiency in English and Spanish is preferred.
Required Skills
- Commitment to promoting the mission of the Salvation Army.
- Ability to collaborate effectively on social issues.
- Strong interpersonal skills for effective interaction with families.
- Excellent communication abilities.
- Attention to detail and capacity to handle confidential information responsibly.
Position Limitations
- Responsible for managing allocated resources.
- Keep supervisors informed regarding critical matters.
- Adhere to all organizational policies and procedures.
Physical Requirements/Work Environment
- Must be capable of lifting up to 25 lbs.
- Regular use of office equipment is expected.
- Maintain a positive and productive work environment.
Mission Statement
The Salvation Army's mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
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