Customer Experience Specialist

4 days ago


Naperville, Illinois, United States The Good Feet Store Midwest Full time

Overview

The Good Feet Store Midwest is a rapidly expanding franchise of The Good Feet Store, America's leading provider of arch support solutions. With 40 locations across the Midwest and South, we're poised for remarkable growth.

Estimated Salary: $75,000 - $95,000 Annually

Job Description

As an essential member of our sales team, you'll play a pivotal role in helping customers find relief from foot, knee, hip, or back pain. Our comprehensive training program ensures you'll confidently assist customers within weeks, with continuous coaching and development over your first 90 days.

Key Responsibilities:

  • Engage customers enthusiastically through a consultative sales approach
  • Process transactions and provide guidance on financing options
  • Ensure timely and consistent follow-up to guarantee customer satisfaction
  • Take ownership of your personal sales metrics and goals
  • Embrace self-development and seize growth opportunities

Benefits

  • Competitive salary and bonus structure
  • World-class training and onboarding
  • Medical, Dental, and Vision insurance after 90 days
  • PTO and Holiday pay
  • 401K with a competitive match
  • Exclusive Member Deals
  • Financial Wellness Program
  • Pet Insurance

Physical Qualifications:

  • Ability to lift up to 50 pounds on a weekly basis
  • Ability to reach overhead into the back of shelving units to maintain inventory
  • Ability to work independently in a store during scheduled shifts


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