Customer Experience Ambassador
4 days ago
We're seeking a highly motivated and customer-focused Team Member to join our team at Joann. As a Customer Experience Ambassador, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.
Key Responsibilities:
- Provide exceptional customer service and respond to customer needs in a timely and professional manner.
- Drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy.
- Engage with customers, build strong relationships, and promote the Joann brand.
Physical Demands:
- Stand for long periods, walk around the store, and move merchandise as needed.
- Read and communicate effectively with customers and team members.
- Use 2-way radios and input data on computer keyboards.
Requirements:
- No experience required, but 1-3 years of customer service experience is preferred.
- Ability to work a varied schedule, including days, evenings, weekends, and holidays.
- Relocation may be required for career progression.
Eligible Team Members will receive benefits, including medical, dental, and vision plans, company-paid life insurance, and tuition reimbursement.
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