Patient Access Coordinator

1 day ago


New Ulm, Minnesota, United States Allina Health Full time
Job Summary:
Allina Health is a not-for-profit health system that cares for individuals, families, and communities throughout Minnesota and western Wisconsin. We are committed to providing whole person care, investing in your well-being, and enriching your career. As a Patient Access Representative Associate, you will play a vital role in ensuring a positive patient experience from the moment they arrive at our facilities.

Key Responsibilities:
  • Provide exceptional patient service by greeting and welcoming patients in person, collecting demographic and insurance information, and verifying eligibility and benefits information for payers.
  • Use resources, tools, and procedures to complete accounts in assigned work queues and assist patients in completing request for information forms.
  • Mentor new staff and perform other duties as assigned.

Requirements:
  • Must be 16 years of age with education and/or experience needed to meet required functional competencies.
  • 0 to 2 years of experience using computer software, including Microsoft Word, Excel, and Outlook.

Preferred Qualifications:
  • High school diploma or GED.
  • 0 to 2 years of customer service experience.
  • 0 to 2 years of general office experience.
  • 0 to 2 years of knowledge of the components of revenue cycle and healthcare insurance.

Physical Demands:
  • Light Work: Lifting weight up to 20 lbs. occasionally, up to 10 lbs. frequently.


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