Patient Access Representative Associate

1 week ago


New Ulm, Minnesota, United States Allina Health Full time

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

  • Full-time, 1.0 FTE (80 hours per 2-week pay period) 8-hour shifts with various start times between 6:45am -8am with the last shift ending as late as 5pm
  • Once fully trained, you will be rotated to cover for Express Care, which is scheduled from 10:30am-7pm on the weekdays and 7am - 3pm on the weekends
  • Schedules are posted 4-6 weeks in advance and team members are rotated between earlier and later shifts depending on business needs
  • Occasional weekends
  • Benefit eligible

Job Responsibilities:

As a Patient Access Representative Associate, you will be responsible for greeting and welcoming patients in person. You will provide a standard registration process by collecting demographic and financial data and entering information into electronic medical records.

Key Responsibilities:

  • Greet and welcome patients in person
  • Collect demographic and insurance information
  • Verify eligibility and benefits information for payers and interpret results
  • Use resources, tools and procedures to complete accounts in assigned work queues
  • Assist patients in completion of request for information forms and submit to appropriate department

Requirements:

  • Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
  • 0 to 2 years of experience using computer including Microsoft Word, Excel, and Outlook


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