Lift Operations Supervisor

7 days ago


Pinecrest, United States Dodge Ridge Mountain Resort Full time
Job Title: Lift Operations Supervisor

Join the Dodge Ridge Mountain Resort team as a Lift Operations Supervisor, where you will play a key role in ensuring the smooth operation of our lifts and providing exceptional customer service to our guests.

Job Summary

The Lift Operations Supervisor is responsible for overseeing the daily operations of our lift stations, including scheduling, goal setting, and task prioritization. This role requires strong organizational and leadership skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Plan and coordinate lift operations, including scheduling and resource allocation.
  • Set goals and objectives for the lift operations team and develop action plans to achieve them.
  • Oversee the maintenance and repair of lift equipment, including ramp maintenance and snowcat operations.
  • Provide training and support to lift operators, including documentation and filing of training records.
  • Assist with lift maintenance and inspections, including preparation for state, USFS, and insurance company inspections.
  • Ensure compliance with ANSI B77.1 requirements and conduct accident investigations as needed.
  • Document safety meetings and enforce safety rules, including safe operation of snowcats and enforcement of safety protocols.
  • Provide excellent customer service to guests, including answering questions and resolving issues in a professional manner.
  • Work effectively with other departments to ensure seamless operations and provide timely and accurate information to guests and staff.
Requirements
  • 2+ years of experience in lift operations or a related field.
  • Advanced skiing or snowboarding ability required.
  • Strong organizational and leadership skills, with experience in supervising a large team.
  • Ability to read and write legibly, with good composition skills and computer skills.
  • Effective and efficient leadership skills, with a positive attitude and enthusiasm.
  • Ability to work in high winds, heavy snowfalls, low visibility, rain, and extreme temperatures.
  • Must be well-groomed and present a professional image at all times.
Working Conditions

As a Lift Operations Supervisor, you will work in a fast-paced environment with varying weather conditions. You will be required to work outdoors, often in high places, and may be exposed to noise, cold, wet, or humid conditions. You will also be required to work with moving objects and may be expected to shovel snow, lift heavy objects, and walk on uneven ground.

Uniform and Equipment

You will be required to wear a uniform, including a nametag, and provide your own watch, sunglasses, goggles, gloves, knife, and warm boots with Vibram soles. You will also be required to provide your own ski/snowboard equipment and bindings that pass a binding function test.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual with a passion for lift operations, we encourage you to apply for this exciting opportunity.



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