Customer Service Representative
1 week ago
About Rook Coffee
Rook Coffee is a specialty coffee company with a passion for delivering exceptional customer experiences. We're seeking a skilled and enthusiastic Coffee Shop Team Member to join our team in Little Silver, Long Branch, Oakhurst, Wall Township, Red Bank, Manalapan, Colts Neck, Monmouth Medical Center, and Holmdel.
Responsibilities:
- Deliver outstanding customer service by creating a welcoming environment and building strong relationships with customers.
- Multitask and prioritize tasks to ensure seamless service and maintain high standards of quality and consistency.
- Work collaboratively as part of a team to achieve business objectives and drive sales growth.
- Develop a deep understanding of our products and services to provide expert recommendations and drive customer satisfaction.
- Stay up-to-date with industry trends and best practices to continuously improve our services and offerings.
Requirements:
- Previous experience in a fast-paced customer-facing environment, such as a coffee shop, restaurant, or retail setting.
- Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
- Ability to work in a team environment and adapt to changing priorities and demands.
- Physical stamina to stand for long periods, lift heavy objects, and move quickly and efficiently.
- Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer:
- A competitive salary and benefits package to support your well-being and career growth.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment that fosters collaboration and innovation.
- The chance to work with a passionate and dedicated team who share your commitment to delivering exceptional customer experiences.
Equal Employment Opportunity:
Rook Coffee is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.
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