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Brand Loyalty Representative

2 months ago

Little Ferry, New Jersey, United States Relentless Full time
Position Overview:
As a Client Representative at Relentless, you will serve as the primary liaison between our clients and their target audience.

Your mission will be to foster and strengthen brand loyalty among assigned client(s) and both new and existing customers by delivering exceptional in-person customer service.


Key Responsibilities:
1. Upholding the highest standards of professionalism while representing our esteemed client(s) and their brands.

2. Interacting with current and prospective customers face to face to discern which products and services align best with their needs and preferences.

3. Maintaining a comprehensive understanding of company offerings and their features, as well as the advantages and disadvantages of competing products to assist customers in making informed choices.

4. Evaluating customer eligibility for ongoing promotions related to various products and services provided by specific retail partners.

5. Exercising meticulous attention to detail when confirming customer information and processing sales transactions.

6. Keeping thorough and accurate records of all sales activities.

7. Demonstrating a positive demeanor while working under pressure in a dynamic environment.

Qualifications:


- Local applicants must be at least 18 years old and possess a high school diploma or GED; a college degree is preferred.

- Reliable transportation is required to ensure consistent punctuality.

- 1-5 years of experience in hospitality, customer service, or retail sectors.

- 1-5 years of leadership experience in professional, athletic, or academic settings.

- Self-driven and proven leadership capabilities.

- Basic technical skills are necessary.

- Bilingual candidates are encouraged to apply.

- Exceptional written and verbal communication skills are essential.

- Seeking highly motivated team players who are ready to contribute immediately.