Assistant Manager for Restaurant Operations

2 weeks ago


Lansing, Kansas, United States Ihop Full time
Position Overview

The Assistant Manager at IHOP plays a crucial role in supporting the General Manager in overseeing the restaurant's daily operations. This position involves direct supervision of staff and a focus on achieving operational excellence while ensuring adherence to IHOP's high standards of service and quality.

Key Responsibilities
  • Operational Management: Oversee all aspects of restaurant operations during scheduled shifts, ensuring optimal guest experiences and maintaining high standards of cleanliness and sanitation.
  • Staff Development: Provide ongoing feedback and support to team members, ensuring compliance with uniform standards and fostering a positive work environment.
  • Quality Control: Conduct regular checks to maintain product quality and adherence to specifications.
  • Staffing: Ensure adequate staffing levels to meet guest demands and enhance sales opportunities.
  • Recruitment and Training: Participate in the hiring process and conduct training sessions for new employees, ensuring they are well-prepared for their roles.
  • Reporting: Prepare and review operational reports, including sales and labor metrics, to monitor performance and identify areas for improvement.
  • Inventory Management: Order necessary supplies and maintain inventory levels to support operational needs.
  • Safety and Security: Uphold safety protocols to create a secure environment for both employees and guests, addressing any incidents promptly.
  • Communication: Keep management informed of any operational issues and suggest solutions as needed.
  • Flexibility: Be prepared to work various shifts, including nights and weekends, to support restaurant operations.

In this role, the Assistant Manager will embody the values of IHOP, promoting a positive image and contributing to the overall success of the restaurant.



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