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Assistant Restaurant Manager

2 months ago

Lansing, Kansas, United States Ihop Full time
Job Overview

The Assistant Manager at IHOP plays a crucial role in supporting the General Manager in overseeing restaurant operations. This position involves direct supervision of restaurant staff and a focus on driving profitability and enhancing sales performance while ensuring adherence to IHOP's high standards of service and quality.

Key Responsibilities
  • Sales Management: Oversee all operational aspects to achieve consistent sales growth and meet company objectives in profit and loss metrics.
  • Operational Oversight: Manage the restaurant's daily operations during scheduled shifts, including decision-making, staff support, guest interactions, and maintaining cleanliness and quality standards.
  • Employee Development: Provide regular feedback to staff to promote their growth and ensure compliance with uniform standards.
  • Quality Control: Conduct regular checks in the kitchen to ensure adherence to specifications regarding food quality, cleanliness, and organization.
  • Staffing Management: Ensure adequate staffing levels to maintain guest satisfaction and support sales goals.
  • Recruitment and Training: Interview, hire, and train high-quality candidates for hourly positions, ensuring a smooth onboarding process.
  • Reporting: Prepare end-of-shift reports, including sales and labor controls, to maintain oversight of company assets.
  • Inventory Management: Order necessary supplies and ensure proper implementation of company recipes.
  • Operational Improvement: Identify areas for operational enhancement and develop plans to address them.
  • Safety and Security: Maintain a safe environment for both employees and guests, promptly addressing any incidents.
  • Communication: Keep the supervisor informed of all operational issues and take corrective actions as needed.
  • Company Representation: Uphold a positive image of IHOP and contribute to its goals and public recognition.
  • Flexibility: Be prepared to work during peak hours, including nights, weekends, and holidays, and adapt to changing staffing needs.