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Assistant Manager for Restaurant Operations
2 months ago
The Assistant Manager at IHOP plays a crucial role in supporting the General Manager by overseeing the daily operations of the restaurant. This position is responsible for supervising staff and ensuring that the establishment meets its financial objectives while delivering exceptional service and quality.
Key Responsibilities- Operational Management: Oversee all aspects of restaurant operations during scheduled shifts, ensuring adherence to company standards and policies.
- Sales Growth: Drive consistent sales growth by implementing strategies that enhance guest satisfaction and operational efficiency.
- Staff Development: Provide ongoing feedback and training to employees, fostering a culture of continuous improvement and adherence to uniform standards.
- Quality Control: Conduct regular checks on food preparation and service to maintain high standards of quality and cleanliness.
- Staffing: Ensure adequate staffing levels to meet guest needs and maintain operational effectiveness.
- Recruitment: Participate in the hiring and training processes to build a strong team of hourly employees.
- Reporting: Prepare and review operational reports, including sales and labor controls, to monitor performance and identify areas for improvement.
- Inventory Management: Order necessary supplies and maintain inventory levels to support smooth operations.
- Safety and Security: Uphold safety protocols to create a secure environment for both guests and staff.
- Communication: Keep the General Manager informed of any significant issues or developments within the restaurant.
- Flexibility: Be prepared to work varied hours, including nights and weekends, to support the restaurant's needs.
In this role, the Assistant Manager is expected to embody the values of IHOP, promoting a positive image and contributing to the overall success of the restaurant.
