Guest Service Representative

3 days ago


Schaumburg, Illinois, United States SHIL Associates LLC Full time

Job Summary

We are seeking a Guest Service Representative to join our team at SHIL Associates LLC. As a key member of our front desk staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Main Responsibilities:

  • Deliver outstanding customer service through prompt check-in and check-out procedures
  • Assist guests with inquiries and provide recommendations to enhance their stay
  • Address unexpected travel changes and exceed guest expectations through effective problem-solving

About the Role:

This is an excellent opportunity for a motivated and customer-focused individual to join our team. If you have a passion for delivering exceptional service and a drive to succeed, we encourage you to apply.

Salary: $40,000 - $60,000 per year (dependent on experience)



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