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Medical Office Administrator

2 months ago

Virginia Beach, Virginia, United States Tidewater Physicians for Women Full time

Tidewater Physicians for Women is a division of Mid-Atlantic Women's Care, providing compassionate and individualized care to women of all ages in Virginia Beach and Norfolk, Virginia.

We are committed to open communication, hard work, and ethical standards. Our team of experienced physicians, nurse practitioners, and counselors strive to deliver the highest level of client-focused service.

About the Role:

As a Medical Receptionist, you will be the first point of contact for our patients, ensuring a positive and welcoming experience. You will play a vital role in managing patient flow, scheduling appointments, and handling administrative tasks.

Responsibilities:

  • Maintain patient confidentiality and privacy at all times.
  • Greet patients warmly and efficiently, providing excellent customer service.
  • Manage appointment scheduling, confirming appointments and handling reschedules or cancellations.
  • Verify patient demographics and insurance information.
  • Process payments and handle financial transactions accurately.
  • Answer phone calls promptly and professionally, directing inquiries to the appropriate personnel.
  • Maintain a clean and organized reception area.
  • Collaborate effectively with physicians, nurses, and other staff members.

Qualifications:

  • Strong communication and interpersonal skills.
  • Excellent organizational and time management abilities.
  • Proficiency in medical office procedures and software.
  • Ability to multitask and prioritize effectively in a fast-paced environment.

Benefits:

We offer a competitive compensation package and comprehensive benefits, including:

  • Paid time off
  • Medical, dental, and vision insurance
  • Flexible spending account (FSA)
  • Health savings account (HSA)
  • Disability insurance
  • Life insurance
  • 401(k) plan