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Account Manager
2 months ago
As a Sales Associate at Triumph Modular, you will play a crucial role in driving business growth and expanding our customer base. This is an exciting opportunity to join a leading specialty contractor providing temporary and permanent modular buildings throughout New England.
Key Responsibilities- Customer Engagement: Respond to customer inquiries, handle incoming and outgoing calls, and interact with prospective customers to build strong relationships.
- Sales and Leasing: Draft and review sales documents, including proposals and contracts, to secure new business opportunities.
- Lead Management: Update CRM daily, track leads, and maintain accurate records to ensure seamless communication with customers.
- Client Relationships: Foster excellent client relationships and key partnerships to drive repeat business and referrals.
- Communication: Establish communication processes to maintain a complete customer feedback loop, ensuring customer satisfaction.
- Prospecting: Conduct prospecting calls and emails through various channels, including construction project portals, corporate marketing lists, and referrals.
- Customer Service: Provide exceptional customer service through quick response times, follow-up communication, and in-depth knowledge of our products.
- Networking: Attend networking events, trade shows, and sales meetings to expand our network and stay informed about industry innovations.
- Sales Growth: Work with Branch Sales and Operations Managers to create unique designs and close deals, driving sales and lease opportunities for the company.
- CRM Proficiency: Proficient with CRM software to manage customer interactions and sales data.
- Sales Experience: 2-4 years of sales experience, with a strong background in business development and account management.
- Technical Skills: Proficient in SAP, Hubspot, and Salesforce, with excellent written and verbal communication skills.
- Soft Skills: Highly motivated, energetic, and team-oriented, with a strong attention to detail and initiative.