Field Service Technician

4 weeks ago


Bethesda, Maryland, United States Mettler-Toledo Full time

Our company is seeking a skilled Field Service Technician to join our team in Bethesda, MD. As a Field Service Technician, you will be responsible for testing, cleaning, repairing, reassembling, and calibrating pipettes to ensure they meet our quality standards and are ready for our customers.

Key Responsibilities:
  • Conduct mechanical and electronic measurements, record results, and inspect serviced pipettes against established quality and performance parameters.
  • Reassemble and calibrate pipettes to meet manufacturer standards, ensuring all repair work meets necessary guidelines.
  • Prioritize orders and expedite them through our database system, following customers' specific order requests.
  • Focus on meeting our service levels and turnaround time commitments, which may include working overtime as needed.
  • Complete all related reports and data entry into our automated system.
Requirements:
  • Must have a valid driver's license and good driving record.
  • Must have strong interpersonal and verbal communication skills.
  • Must have good written communication skills, as there will be frequent email communication with customers and associates and daily completion of service reports.
  • Must have good mechanical aptitude and the ability to disassemble and reassemble small precision mechanical instruments.
  • Must be able to work independently with minimal supervision.
  • COVID-19 Vaccination Required.
  • This opportunity will require travel of 35-75% of the time and will cover the Bethesda, MD, Baltimore, MD, and Northeast region.
What We Offer:
  • Medical, dental, and vision care coverage and a 401(k) savings plan with company matching.
  • Tuition reimbursement, educational matching gift program, perks, and discounts.
  • Parental and caregiver leave programs.
  • All the usual benefits, including paid time off, flexible spending, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
  • Global market strength and worldwide leadership in precision instrumentation.
  • A brand name that is identified worldwide with precision, quality, and innovation.
  • Thousands of patents, design, and innovation awards across Mettler Toledo.
  • Global recognition for the quality of our products and services.
  • Pay is $22-23/hr plus commission.


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