Customer Service Representative
5 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Member Service Representative II. This role is responsible for providing exceptional service to our members, supporting branch operations, and contributing to the growth of our deposits, loans, and service ratio.
Key Responsibilities- Support all aspects of branch operations, including member service, sales, and marketing initiatives.
- Identify member product and service needs, and provide solutions to meet those needs.
- Collaborate with departmental partners to provide a seamless experience for members.
- Utilize data analysis and problem-solving skills to effectively provide solutions to member issues.
- Provide superior service, support branch growth and service, and demonstrate compliance with credit union standards.
- 3-5 years of professional experience in a financial or industry-related field.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Strong analytical and problem-solving skills.
- Ability to lead, take charge, and offer opinions and direction.
- Competitive compensation with career growth opportunities.
- Nationally recognized 401K with up to 10% company match.
- A multitude of benefits and incentives to stay mentally and physically healthy.
- Associate Tuition Assistance.
- Affordable cost-sharing arrangement for medical, dental, and vision plans.
- 11 paid holidays and plenty of paid time off.
- WE commit to providing a healthy work-life balance.
- Opportunities for professional development, leadership training, and coaching.
We value diversity, inclusion, and belonging, and believe in the philosophy of WE > me. We are a tight-knit team that is committed to providing exceptional service to our members and supporting each other in our roles.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Ambassador
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Sales and Service Representative
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Part Time Sales and Service Representative
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Sales Representative
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Automotive Service Representative
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Automotive Customer Service Consultant
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