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Customer Service Representative/ Inside Sales Specialist

2 months ago


Mechanicsburg, Pennsylvania, United States FastSigns Full time
About the Role

FastSigns is seeking a highly skilled Customer Service Representative/ Inside Sales Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Be the primary point of contact for current and prospective customers, providing them with information and support to meet their needs.
  • Prepare estimates, implement work orders, and ensure timely delivery of finished orders to meet customer expectations.
  • Participate in daily team meetings to discuss business and marketing plans, and contribute to the success of the FastSigns center.
  • Build long-lasting relationships with customers by turning prospects into loyal clients.
Ideal Qualifications
  • 2-3 years of experience in retail or counter sales, preferably in a business-to-business environment.
  • High school diploma or equivalent.
  • Outgoing, responsive, and eager to learn, with the ability to build strong relationships with customers.
  • Excellent listening and organizational skills.
  • Ability to sit for long periods (4 hours or more) and view a computer screen for extended periods.
  • Ability to work under pressure to meet high-volume, high-quality work demands.
About FastSigns

FastSigns is a leading provider of visual communications solutions, offering a wide range of products and services to businesses and organizations. We are committed to delivering exceptional customer service and support to our clients, and we are seeking a highly skilled and motivated individual to join our team.

As a Customer Service Representative/ Inside Sales Specialist, you will have the opportunity to work with a dynamic and growing company, and to develop your skills and knowledge in a fast-paced and challenging environment. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.