Guest Services Representative

4 weeks ago


Willowbrook, California, United States Extended Stay Full time

Job Summary: We are seeking a highly skilled Guest Services Representative to join our team at Extended Stay. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities:

  • Assist guests with all requests and respond to their needs in a timely and professional manner.
  • Process reservations, registration, and departures in accordance with company guidelines.
  • Collect relevant guest information for potential sales leads.
  • Provide reasonable accommodations and assist guests with special requests.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • High school diploma or equivalent required.

About Extended Stay: We are a leading provider of extended stay accommodations, offering a unique blend of comfort, convenience, and value to our guests.



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