Guest Services Representative

4 weeks ago


Willowbrook, California, United States Extended Stay Full time
Job Summary

As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional service to our guests. Your primary goal will be to ensure that every guest has a positive and memorable experience during their stay.

Key Responsibilities
  • Assist guests with all inquiries and requests in a timely and professional manner.
  • Process reservations, registration, and departures in accordance with company guidelines.
  • Collect and maintain accurate guest information for potential sales leads.
  • Provide reasonable accommodations and respond to guest requests with diligence.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should be able to multitask and prioritize tasks effectively, while maintaining a high level of customer satisfaction.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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