Customer Service Representative

3 weeks ago


Willowbrook, California, United States Great West Casualty Company Full time

Job Summary: We are seeking a highly motivated and service-driven individual to join our team as a Customer Service Representative. In this role, you will provide exceptional support to our agents and insureds, focusing on complex accounts in the trucking industry.

Key Responsibilities:

  • Respond to requests for information, services, quotes, permits, authority, and licensing.
  • Partner with agents and insureds to support complex accounts.
  • Provide office and sales assistance.

Requirements:

  • Excellent verbal and written communication skills.
  • Adaptable with a desire to learn and grow.
  • Customer service, administrative, or insurance experience preferred.
  • Ability to utilize computer software.

Why Work for Us:

  • A 37.5 hour work week.
  • Company paid continuing education and monetary awards for professional development.
  • Paid vacation, sick leave, and leaves of absence, including maternity/paternity leave.
  • Opportunities to impact the organization through participation in committees.

About Us:

Great West Casualty Company is a leading provider of specialized insurance products and services to the trucking industry. We value education, continuous improvement, and community involvement. If you are passionate about helping others and want to be part of a successful team, we encourage you to apply.



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