Senior Call Center Representative

1 week ago


Des Moines, Iowa, United States Infosys Full time
Job Title: Senior Call Center Representative

At Infosys McCamish, we are seeking a highly skilled and experienced Senior Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through accurate and courteous responses to telephone inquiries.

Key Responsibilities:
  • Provide accurate and timely responses to customer inquiries
  • Utilize multiple department systems to provide accurate information
  • Comprehend and explain life and annuity products to customers
  • Maintain a positive and professional demeanor in a fast-paced call center environment
  • Meet or exceed quality and efficiency goals
Requirements:
  • High School Diploma or GED Equivalent
  • 2 years of high-volume inbound call center experience
  • Analytical skills
  • Oral and written communication skills
  • Knowledge of the insurance industry or insurance products/procedures
About Us:

Infosys McCamish Systems is a leading provider of business process outsourcing (BPO) services, specializing in life insurance and retirement services. With a proven track record of delivering high-quality services, we are committed to excellence and customer satisfaction.

We are an equal opportunity employer and welcome applications from diverse candidates. U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.



  • Des Moines, Iowa, United States Infosys Full time

    About the RoleWe are seeking a highly skilled and customer-focused Senior Call Center Representative to join our team at Infosys McCamish. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients, providing accurate and timely information, and resolving complex issues in a professional and...


  • Des Moines, Iowa, United States A-Line Staffing Solutions Full time

    Job Title: Medical Call Center RepresentativeWe are seeking a highly skilled and customer-focused Medical Call Center Representative to join our team at A-Line Staffing Solutions. As a Medical Call Center Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and resolving...


  • Des Moines, Iowa, United States Dynata Full time

    Job Title: Virtual Call Center AgentAt Dynata, we are seeking a talented Virtual Call Center Agent to join our team. As a Virtual Call Center Agent, you will be responsible for conducting outbound surveys with respondents and accurately recording their answers.Key Responsibilities:Conduct outbound surveys with respondents and record their answersWork...


  • West Des Moines, Iowa, United States Vero Health Center Full time

    Job Title: Field Sales RepresentativeVero Health Center is seeking a highly motivated and results-driven Field Sales Representative to join our team. As a Field Sales Representative, you will play a crucial role in driving revenue growth, profitability, and customer satisfaction.About Vero Health CenterWe are a faith-based, mission-driven company that is...


  • Des Moines, Iowa, United States DataX Connect Full time

    Data Center Construction Project ManagerAre you a seasoned project manager looking to take your career to the next level in the data center construction industry?DataX Connect, a leading general contractor, is seeking an experienced Senior Project Manager to join our team. As a Senior Project Manager, you will be responsible for profitably managing all...


  • Des Moines, Iowa, United States Mom's Meals Full time

    About the RoleMom's Meals is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our Spanish-speaking customers, ensuring their meal orders are processed efficiently and accurately.Key ResponsibilitiesHandle inbound and...


  • West Des Moines, Iowa, United States Randstad Full time

    Senior Escalations RepresentativeRandstad is seeking a skilled Senior Escalations Representative to join our team. As a key member of our financial services team, you will be responsible for resolving complex customer complaints in a timely and professional manner.Key Responsibilities:Receive and review customer complaints, conducting thorough research and...


  • Des Moines, Iowa, United States A Place for Mom Full time

    Job Title: Healthcare Account RepresentativeJoin A Place for Mom as a Healthcare Account Representative and play a key role in driving business growth and success. As a member of our team, you will be responsible for developing business partnerships and agreements with healthcare professionals, managing customer and referral pipelines, and generating direct...


  • Des Moines, Iowa, United States DataX Connect Full time

    Senior Project Manager - Data Center ConstructionWe are seeking a highly experienced Senior Project Manager to lead our data center construction projects across the US. As a key member of our team, you will be responsible for managing all administrative and field construction activities to quality standards, while maintaining relationships with all...


  • Des Moines, Iowa, United States Acro Service Corp Full time

    Job Title: Call Center SpecialistAt Acro Service Corp, we are seeking a highly skilled Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for providing exceptional customer service to our clients through phone calls, emails, and other communication channels.Key Responsibilities:Respond to customer inquiries and...


  • Des Moines, Iowa, United States FBL Financial Full time

    Job Title: Senior Casualty Claims RepresentativeWe are seeking a highly skilled and experienced Senior Casualty Claims Representative to join our team at FBL Financial. As a key member of our claims team, you will be responsible for investigating, evaluating, negotiating, and settling assigned claims involving casualty insurance coverage.Key...


  • Des Moines, Iowa, United States US Tech Solutions Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative II to join our e-Commerce Contact Center team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in the agriculture, turf, and utility vehicle industries.Key ResponsibilitiesTake inbound calls from customers and dealers...


  • Des Moines, Iowa, United States A Place for Mom Full time

    About A Place for MomA Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions.Job DescriptionThe Healthcare Account Representative (HCAR) plays a critical role in driving business growth and success at A Place for Mom. As an inside business...


  • West Des Moines, Iowa, United States Vero Health Center Full time

    About Vero Health CenterWe are a faith-based, mission-driven company that is on a mission to empower everyone to be the greatest version of themselves. Our vision is to see all humans living life at their highest potential. We believe true health comes from focusing on the root cause of one's health conditions.Job SummaryWe are currently hiring for a...


  • Des Moines, Iowa, United States Infosys Full time

    Job DescriptionAs a Senior Process Associate at Infosys McCamish, you will be responsible for delivering exceptional customer service to contract owners, agents, and third parties through accurate and courteous responses to telephone inquiries. You will utilize multiple department systems to provide accurate information and comprehend and explain life and...


  • Des Moines, Iowa, United States UnityPoint Health Full time

    OverviewWe're seeking a skilled professional to fill the role of Customer Service Representative at UnityPoint Health. This position is part of our call center team and involves acting as a main contact for billing disputes from patients, guarantors, affiliates, and external agencies.ResponsibilitiesThe successful candidate will be responsible for...


  • Des Moines, Iowa, United States Mom's Meals, a PurFoods Company Full time

    Customer Service RepresentativeAt Mom's Meals, a PurFoods Company, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their meal orders are processed efficiently and accurately.Key...


  • Des Moines, Iowa, United States Mom's Meals, a PurFoods Company Full time

    {"h1": "Customer Service Representative", "p": "At Mom\u0027s Meals, a PurFoods Company, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients while efficiently and accurately processing their meal...


  • Des Moines, Iowa, United States Mom's Meals, a PurFoods Company Full time

    Job SummaryMom's Meals, a PurFoods Company, is a leading national provider of refrigerated home-delivered meals in the healthcare market. We are seeking a highly skilled Customer Service Representative to serve as the front line to our customers placing meal orders.Key ResponsibilitiesProvide exceptional customer service to clients while efficiently and...


  • Des Moines, Iowa, United States AEG Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Ticket Office Representative. This part-time, on-call per event position is responsible for processing and distributing ticket sales in a timely and accurate manner at all Iowa Events Center facilities.Key ResponsibilitiesReceive and process ticket orders in...