Customer Service Specialist
5 days ago
We are seeking a highly skilled Customer Service Representative to join our team at eTeam. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving complex issues, and ensuring customer satisfaction.
Key Responsibilities- Validate customer entitlement and log cases for routing or dispatching
- Monitor service events through completion for compliance
- Manage customer service requests through various access channels
- Review customer feedback and analyze statistics related to customer access and case management
- Provide resolution and feedback based on analysis
- Participate in projects for process or quality improvements
- Work with escalated customers and recommend actions in post-incident reviews
- High school education or equivalent
- 3-5 years of general experience or an equivalent combination of experience and college-level education
- Superior communication skills, both written and verbal
- Experience in customer-facing roles, either remote or face-to-face
- Computer proficiency, problem-solving skills, and accuracy in data entry
- Excellent fluency in English
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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Customer Service Specialist
3 weeks ago
Boise, Idaho, United States NWM Inc Full timeJob OverviewCustomer Service SpecialistWhat are YOUR aspirations? What matters most to YOU?Is it:Enhanced career growth?Increased opportunities?Higher earnings?Comprehensive training?If you are enthusiastic about learning, advancing, and developing your career in retail sales, we have an exciting opportunity for you. We are seeking motivated individuals to...
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Customer Service Specialist
4 weeks ago
Boise, Idaho, United States Wood Creations Boise LLC Full timeJob OverviewWe are seeking a dedicated Customer Service Specialist to become a vital part of our vibrant team at Wood Creations Boise LLC. This role involves engaging with customers in a dynamic environment where creativity flourishes.Key ResponsibilitiesProvide exceptional customer service and support.Assist customers in navigating their crafting...
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Customer Service Operations Specialist
4 weeks ago
Boise, Idaho, United States Xylem Full timeAbout Xylem:Xylem is a premier global water technology enterprise committed to addressing the world's most pressing water challenges. With a workforce of 23,000 professionals across more than 150 nations, we are dedicated to delivering innovative and sustainable solutions that exceed customer expectations.Position Overview:The Service Center Specialist plays...
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Claims and Customer Service Specialist
4 weeks ago
Boise, Idaho, United States Shea Homes Full timeWelcome to Shea Homes Active Lifestyle Communities. We are currently looking for a committed and skilled Warranty Specialist to become a vital part of our team. In this position, you will oversee all customer service operations and reporting activities associated with our Warranty Department. Your main objective will be to enhance the efficiency of...
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HVAC Installation Specialist
6 days ago
Boise, Idaho, United States Service Experts Full time{"Job Title": "HVAC Installation Specialist", "Job Summary": "We are seeking a skilled HVAC Installation Specialist to join our team at Service Experts Heating, Air Conditioning, & Plumbing. As a key member of our engineering excellence team, you will be responsible for the complete and satisfactory installation of commercial HVAC equipment and...
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HVAC Installation Specialist
2 weeks ago
Boise, Idaho, United States Service Experts Full time{"Job Title": "HVAC Installation Specialist", "Job Summary": "We are seeking a skilled HVAC Installation Specialist to join our team at Service Experts Heating, Air Conditioning, & Plumbing. As a key member of our engineering excellence team, you will be responsible for the complete and satisfactory installation of commercial HVAC equipment and...
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Customer Engagement Specialist
4 weeks ago
Boise, Idaho, United States Resilient Enterprises, Inc. Full timeJob OverviewAt Resilient Enterprises, Inc., we are dedicated to fostering a positive influence within our community. We are seeking a Customer Engagement Specialist to deliver outstanding support to our nonprofit partners, both new and established, as they strive to enhance their charitable outreach. In this capacity, you will adopt a proactive stance to...
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Customer Service Representative
2 weeks ago
Boise, Idaho, United States Gainwell Technologies Full time**Job Summary**We are seeking a highly skilled and experienced Customer Service Representative to join our team at Gainwell Technologies. As a Senior Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**Respond to customer inquiries and resolve issues in a timely and...
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HVAC Service Technician
2 weeks ago
Boise, Idaho, United States Service Experts Full timeService Experts Heating, Air Conditioning, & PlumbingPosition Summary:As a Commercial HVAC Specialist with Service Experts, you will perform diagnostic and service work on commercial HVAC equipment and accessories under minimal supervision. You will communicate with commercial customers to answer questions, resolve problems, and ensure complete customer...
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Customer Service Representative
1 week ago
Boise, Idaho, United States Brightree Full time{"title": "Customer Service Representative", "subtitle": "Resupply Specialist", "content": "Brightree is a technology company that develops innovative solutions for the post-acute care industry. We help streamline processes, improve efficiency, and increase profitability for our customers.We are currently looking for a Customer Service Representative to work...
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Bulk Foods Clerk
2 weeks ago
Boise, Idaho, United States WinCo Foods Full timeAbout UsWinCo Foods is a leading employee-owned grocery retailer with over 140 supermarkets in 10 states. Our purpose is to make a positive impact on the lives of our customers and employee owners by offering the lowest possible prices and exceptional customer service.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our...
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Customer Service Specialist
1 week ago
Boise, Idaho, United States eTeam Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at eTeam. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and ensuring customer satisfaction.Key ResponsibilitiesValidate customer entitlement and log cases for routing...
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HVAC Installation Specialist
6 days ago
Boise, Idaho, United States Service Experts Full timeJob SummaryWe are seeking a skilled HVAC Installation Specialist to join our team at Service Experts Heating, Air Conditioning, & Plumbing. As a key member of our Engineering Excellence Team, you will be responsible for the installation of commercial HVAC equipment and accessories, ensuring high-quality workmanship and exceptional customer satisfaction.Key...
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Customer Service Representative
2 weeks ago
Boise, Idaho, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a high level of product knowledge.Key ResponsibilitiesCustomer Service: Provide excellent...
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Customer Support Specialist
3 days ago
Boise, Idaho, United States Sonova USA, Inc. Full timeAbout Sonova USA, Inc.Sonova USA, Inc. is a leading provider of innovative hearing care solutions. Our mission is to help people enjoy the delight of hearing by developing, manufacturing, and distributing cutting-edge products and services.Job Title: Customer Support SpecialistWe are seeking a highly skilled and customer-focused Customer Support Specialist...
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HVAC Installation Specialist
1 week ago
Boise, Idaho, United States Service Experts Full timeJob SummaryWe are seeking a skilled HVAC Installation Specialist to join our team at Service Experts Heating, Air Conditioning, & Plumbing. As a key member of our Engineering Excellence Team, you will be responsible for the installation of commercial HVAC equipment and accessories, ensuring high-quality workmanship and exceptional customer satisfaction.Key...
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Customer Support Specialist
2 weeks ago
Boise, Idaho, United States Intuitive Surgical Full timeAbout the Role:The Regional Education Specialist will be involved in the development, continuous improvement, and support of educational initiatives and programs for Customer Training. This role requires collaboration with program managers to enhance the quality and effectiveness of training materials and programs.Key Responsibilities:Develop and implement...
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Customer Service Representative
2 weeks ago
Boise, Idaho, United States Brightree Full timeAbout BrightreeBrightree is a leading provider of innovative technology solutions and services for the post-acute care industry. Our mission is to help organizations streamline processes, improve efficiency, and increase profitability.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a...
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Customer Service Representative
2 weeks ago
Boise, Idaho, United States Brightree Full timeAbout BrightreeBrightree is a leading provider of innovative technology solutions and services for the post-acute care industry. Our mission is to help organizations streamline processes, improve efficiency, and increase profitability.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a...
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HVAC Service Technician
2 weeks ago
Boise, Idaho, United States Service Experts Full timeJob SummaryAs a Commercial HVAC Service Technician with Service Experts, you will be responsible for performing diagnostic and service work on commercial HVAC equipment and accessories. You will communicate with commercial customers to answer questions, resolve problems, and ensure complete customer satisfaction.Key ResponsibilitiesAnalyze, diagnose, and...