Industrial Solutions Expert
4 days ago
We are seeking an experienced Industrial Solutions Expert to join our team. This role is responsible for coordinating Inside Sales functions related to the sale of complete machines, related parts and accessories.
Responsibilities- Completes quotes and proposals under direction of sales or management personnel, manually creating quotes with Engineering Data, Images, etc.
- Provides Sales support in correct selection (Air/Pumps/Filtration), pricing, availability
- Invoicing of complete machines
- Responds to telephone and email inquiries within one business day
- Leverages the APO Salesmen territorial map, advising Outside Sales personnel of all activities in their territories relative to business or competitive activity
- Assists outside sales team and marketing in executing and achieving their territory and market business plans
- Resolves internal and external technical support requests or issues related to product selection, application, specification, installation, etc.
- Extensive interaction with customers and team via phone and email.
- Maintains expert level of product knowledge and of dealer programs including pricing changes, promotions, referrals and communications.
- Resolves customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
- Maintains professional business relationships with target or assigned accounts.
D XP Enterprises is a publicly traded professional distribution management company providing products and services to various industries through its Innovative Pumping Solutions (IPS), Supply Chain Services, and MROP Products and Services.
BenefitsWe offer a comprehensive benefits package, including medical, dental, vision, flexible spending, 401(k), paid holidays, life and disability insurance, and additional supplemental products. We strive to be the best solution for our industrial customers' needs.
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