Overnight Front Desk Associate

7 days ago


San Jose, California, United States Planet Fitness Full time

We are seeking an Overnight Front Desk Associate to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members and guests, while maintaining the overall cleanliness of all areas of the facility.

Key Responsibilities:
  • Greet members, prospective members and guests, providing excellent customer service.
  • Handle all front desk related activities, including answering phones in a friendly manner, assisting callers with questions, checking members into the system, new member sign-up, taking prospective members on tours, facilitating updates to member's accounts, responding to member questions and concerns, and elevating issues to management as needed.
  • Maintain the neatness and cleanliness of the club, including restrooms, locker room areas, fitness equipment and gym floor.

The estimated salary for this position is $13.00 per hour. We are looking for individuals who are passionate about fitness and health, have a strong customer service background, and can maintain a high level of energy and enthusiasm, even during late-night shifts.

Key Qualifications:

  • Customer service background required.
  • Basic computer skills required.
  • Possess a valid High School diploma or equivalent.

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