Motorcycle Rental Assistant

3 weeks ago


Des Plaines, Illinois, United States J.C. BROMOC Corp. Full time
Job Title: Motorcycle Rental Assistant

We are seeking a highly motivated and customer-focused individual to join our team as a Motorcycle Rental Assistant. As a key member of our rental team, you will be responsible for providing exceptional customer service, ensuring a seamless rental experience for our customers, and maintaining a high level of product knowledge.

Key Responsibilities:
  • Conduct vehicle demonstrations and check-in bikes at rental return
  • Attend events, including tradeshows, bike events, and meet-ups
  • Transport customers to and from hotels, etc.
  • Transport vehicles to and from other locations, as needed
  • Assist with rental bikes as they are returned and/or needed for walk-in customers
  • Walk the floor and assist customers with apparel needs when rental team is with customers or unavailable
  • Use EagleRider's reservation system to take photos of bikes at pick-up and return, documenting vehicle damage, if any
  • Complete basic safety check on motorcycles after rental return
  • Answer phones and communicate basic information to customers to secure reservations
  • Greet customers and engage them as they return from their ride
Requirements:
  • Excellent customer service skills
  • Ability to multi-task
  • Clear and concise communication skills
  • A quick learner with a can-do attitude
  • Ability to ride a variety of makes and models of motorcycles
  • Comfortable driving a 12 and 15 passenger van and trailer
  • Valid driver's license, a clean driving record, with an M1 endorsement
  • Basic knowledge of HD models
  • Basic knowledge of motorcycle apparel
  • Eagerness to take on projects
  • Flexibility in schedule (Events/weekends)
  • Computer proficiency (Basic knowledge)

We offer a competitive benefits package, great work environment, and additional perks. Applicants must pass drug and background screening to qualify.

We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.



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