Motorcycle Rental Coordinator

5 days ago


Des Plaines, Illinois, United States J.C. BROMOC Corp. Full time
Rental Assistant

J.C. BROMOC Corp. is seeking a skilled Rental Assistant to join our team. As a key member of our motorcycle rental team, you will be responsible for ensuring a seamless experience for our customers.

Key Responsibilities:
  • Conduct vehicle demonstrations and check-in bikes at rental return
  • Attend events, including tradeshows, bike events, and meet-ups
  • Transport customers to and from hotels, etc.
  • Transport vehicles to and from other locations, as needed
  • Assist with rental bikes as they are returned and/or needed for walk-in customers
  • Walk the floor and assist customers with apparel needs when rental team is with customers or unavailable
  • Use our reservation system to take photos of bikes at pick-up and return, documenting vehicle damage, if any
  • Complete basic safety checks on motorcycles after rental return
  • Answer phones and communicate basic information to customers to secure reservations
  • Greet customers and engage them as they return from their ride
Requirements:
  • Excellent customer service skills
  • Ability to multitask
  • Clear and concise communication skills
  • A quick learner with a can-do attitude
  • Ability to ride a variety of makes and models of motorcycles
  • Comfortable driving a 12 and 15 passenger van and trailer
  • Valid driver's license, a clean driving record, with an M1 endorsement
  • Basic knowledge of HD models
  • Basic knowledge of motorcycle apparel
  • Eagerness to take on projects
  • Flexibility in schedule (Events/weekends)
  • Computer proficiency (Basic knowledge)

We offer a competitive benefits package, a great work environment, and additional perks. Applicants must pass drug and background screening to qualify. We are an Equal Opportunity Employer and welcome all qualified applicants.



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