Campground Operations Manager

2 weeks ago


Madison, Wisconsin, United States IVEE Group LLC Full time

Position Overview
The Campground Operations Manager is tasked with overseeing the comprehensive management of Bonanza Camping Resort.

Company Background
At IVEE Group LLC, our primary mission is to enhance the experiences of our guests and partners. We specialize in campground management, providing tailored solutions for RV park businesses to achieve their objectives.

Core Responsibilities
1. Supervise all facets of campground operations, including guest services, maintenance, and security.
2. Ensure exceptional guest satisfaction through outstanding customer service.
3. Lead and mentor staff, fostering an environment of motivation and engagement.
4. Manage financial performance by overseeing expenses and revenue, including the analysis of financial reports.
5. Ensure compliance with all relevant laws and regulations at local, state, and federal levels.
6. Cultivate relationships with guests, suppliers, and vendors to maintain high service standards.
7. Develop strategies to enhance revenue and profitability through marketing and partnerships.
8. Implement and uphold policies and procedures to guarantee a safe and enjoyable environment for all guests.
9. Participate in regular training and meetings to stay updated on industry trends.

Qualifications
- Bachelor's degree in hospitality, business administration, or a related field is preferred.
- Minimum of 5 years of experience in the hospitality sector, with at least 3 years in a leadership role.
- Familiarity with RV resort or campground operations is advantageous.
- Strong leadership and management capabilities, with a focus on staff motivation.
- Proficient in financial management, including budgeting and analysis.
- Comfortable with technology and standard software applications.
- Excellent communication and interpersonal skills for effective interaction with various stakeholders.
- Strong organizational and problem-solving abilities.

Preferred Qualifications
- Experience in hospitality (3 years preferred).
- Management experience (2 years preferred).
- Valid driver's license (preferred).



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