Optical Care Specialist

3 days ago


New York, New York, United States LUXOTTICA OF AMERICA INC Full time
Job Title: LensCrafters - EyeCare Advisor

At LUXOTTICA OF AMERICA INC, we're committed to delivering exceptional eye care experiences to our customers. As an EyeCare Advisor, you'll play a vital role in ensuring our patients receive the highest quality optometric care.

Key Responsibilities:
  • Deliver the LensCrafters Experience by providing exceptional customer service and ensuring all patients receive quality care.
  • Integrate the Brand Story and execute the patient experience/behaviors seamlessly, linking the doctor and retail functions together.
  • Perform pre-examination testing with accuracy and attention to detail, explaining all measurements and answering patient questions.
  • Provide coaching and guidance to patients on contact lens care and handling.
  • Maintain and disinfect contact lens inventory, providing clinical support to the Optometrist as needed.
Requirements:
  • High School graduate or equivalent
  • Strong customer service skills (internal and external)
  • Knowledge of current fashion trends
  • Strong communicator and listener
  • Problem-solving ability
  • Familiarity with cash register, computers, and calculators
  • Organization skills
  • Sales skills
  • Strong basic math skills
  • Knowledge of office and store merchandise
Preferred Qualifications:
  • Previous experience in customer service, retail, and/or optical
  • Strong interpersonal skills
Compensation:

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law.



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