Optical Care Specialist

5 days ago


New York, New York, United States EssilorLuxottica Full time
Job Title: Licensed Optician

Join EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses, as a Licensed Optician. We are seeking a skilled and passionate professional to deliver exceptional customer service and provide high-quality eyewear solutions.

Key Responsibilities:
  • Welcome and engage with customers, setting expectations and providing personalized service.
  • Custom fit glasses and precisely place prescriptions in lenses, ensuring accuracy and attention to detail.
  • Act as a leader in optical acumen, providing expert advice and guidance to customers and colleagues.
  • Take and record measurements, accurately adjust and fit eyewear, and ensure finished products meet standards and customer needs.
  • Assist the team with complex product needs and prescriptions, utilizing technology and product knowledge to provide solutions.
  • Proactively identify and resolve issues, ensuring customer satisfaction and exceeding expectations.
  • Manage time effectively, prioritizing tasks and competing priorities to achieve exceptional results on Brand KPIs and competencies.
  • Maintain a clean, attractive, and organized store environment, taking pride in store appearance and adhering to company policies and procedures.
Requirements:
  • High School graduate or equivalent.
  • State licensure.
  • Optical dispensing experience.
Preferred Qualifications:
  • Previous customer service and retail experience.

We offer a competitive bonus and/or commission plan, which complements a first-class total rewards package, including health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica is an Equal Opportunity Employer and welcomes applications from diverse candidates. Native Americans in the US receive preference in accordance with Tribal Law.


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