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Optical Expert

3 months ago


New York, New York, United States EssilorLuxottica Full time
Job Summary

We are seeking a highly skilled Optical Expert to join our team at LensCrafters. As a key member of our optical team, you will be responsible for delivering exceptional customer experiences and providing expert advice on eyewear selection and care.

Key Responsibilities
  • Convey a commitment to providing unsurpassed customer service by executing our CEE Service Model through Connect, Explore, and Exceed.
  • Assist customers in selecting frames and lenses that meet their lifestyle, prescription, and budget needs.
  • Develop and maintain a thorough knowledge of current optical theory and merchandise, including inventory management systems.
  • Operate the Point of Sale terminal with accuracy and attention to detail, collecting proper payment and retaining change for various transactions.
  • Take pride in the appearance of the store and ensure visual displays are in accordance with company-provided planograms.
Requirements
  • High School Diploma or equivalent.
  • State licensure or certification by a nationally-recognized opticianary association as an optician.
  • Optical dispensing experience.
  • Knowledge of current optical theory and merchandise.
  • Strong communication and listening skills.
  • Awareness of current fashion trends.
  • Sales skills, including the ability to use and carry an iPad/tablet.
Preferred Qualifications
  • Actively studying LensCrafters Quality, Fitting, and Adjusting Program.
  • Previous customer service and retail experience.
Benefits

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law.