Customer Service Waiter/Waitress

1 week ago


Philadelphia, Pennsylvania, United States Grandma's Philly Full time

Position: Server

Location: Grandma's Philly Thai Tapas Restaurant and Bar

We are a vibrant Thai tapas eatery and bar situated in a bustling area, seeking skilled and enthusiastic servers to become part of our team. Our culinary offerings include a variety of authentic and innovative Thai dishes, paired with an array of unique cocktails and a comprehensive wine selection.

As a server, you will be instrumental in delivering an unforgettable dining experience for our patrons. Your responsibilities will encompass taking orders, serving meals and beverages, and ensuring top-notch customer service.

Qualifications:

  • Minimum of 2 years of experience as a server in a dynamic restaurant setting
  • In-depth knowledge of food and beverage service, including wine and cocktail offerings
  • Outstanding customer service abilities, with a warm and professional approach
  • Capability to thrive in a fast-paced environment, manage high-volume tables, and multitask effectively
  • Team-oriented mindset, with strong communication skills and a positive attitude
  • Willingness to work flexible hours, including evenings and weekends

Key Responsibilities:

  • Welcome guests, take food and drink orders, and serve them promptly
  • Present the menu and wine list to guests, offering recommendations
  • Address customer inquiries and deliver exceptional service
  • Check in with customers during their meal to ensure satisfaction
  • Prepare bills and handle payment transactions
  • Maintain a tidy and organized workspace, including resetting tables and cleaning menus
  • Adhere to food safety and sanitation standards

We provide competitive pay, flexible scheduling, and a collaborative work atmosphere. If you are dedicated to the restaurant industry and committed to outstanding customer service, we would love to hear from you.



For more information about Grandma's Philly, please visit our website.

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