Student Facilitator

2 days ago


Reading, Pennsylvania, United States InsideHigherEd Full time
Job Summary

We are seeking a highly motivated and experienced Student Facilitator to join our team at RACC. The successful candidate will provide intensive case management services to historically underserved students who receive Temporary Assistance for Needy Families (TANF) and/or Supplemental Nutrition Assistance Program (SNAP) benefits while attending classes at RACC.

Key Responsibilities
  • Conduct KEYS orientation with students referred by the County Assistance Office to RACC to obtain their GED/HEP, Career Certificate, and/or Associates Degree.
  • Enroll the student in the KEYS Program by accepting the referral in CWDS and conducting a face-to-face, intake interview within 15 calendar days of the referral date.
  • Assist KEYS students in the enrollment process and review participation requirements.
  • Plan, develop, and deliver comprehensive case management services to meet the needs of KEYS students by meeting regularly with students to ensure their success at RACC.
  • Support KEYS students in resolving compliance-related issues by collaborating with the CAO, other areas of the college, and Community Partners/Resources.
  • Submit requests for Special Allowances for KEYS students to the County Assistance Office.
  • Track progress, student learning outcomes, and assessment of student participation.
  • Monitor student compliance and ensure that the KEYS student is attending classes and maintaining satisfactory academic progress.
  • Provide updates to CAO regarding student compliance in the program.
  • Maintain confidential student files.
  • Serve as a liaison with the County Assistance Office (CAO) and Bureau of Employment and Training Programs (BETP) concerning the grant and program activities.
Requirements
  • Master's degree in Social Work, Human Services, Counseling, Psychology, or a closely related field with one year of case management or related work is required; OR Bachelor's degree in Social Work, Counseling, Higher Education Administration, or a closely related field with two years of case management or closely related work.
  • Minimum one year of experience in Post-Secondary Education and training, Workforce Development Employment and Training Programs, and/or County Assistance Offices.
  • Bilingual: English/Spanish required.
Preferred Qualifications
  • Experience working with historically underserved students in a college setting.
Working Conditions

The work environment is usually moderate, and the employee is required to talk or hear regularly. The employee is frequently required to stand, sit, and reach with hands and arms. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.


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