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Bilingual KEYS Program Coordinator

2 months ago

Reading, Pennsylvania, United States InsideHigherEd Full time
Application Instructions

To apply, please submit a cover letter, resume, and three (3) professional references from previous supervisors. Ensure to indicate the job code KEYS-SFB in the subject line of your email.

After submitting your documents, kindly complete the online Job Applicant Identifier form. We are an equal opportunity employer and, in compliance with government regulations, we are required to collect demographic information regarding job applicants. While we request that you indicate your race or national origin and sex, providing this information is voluntary and will not be linked to your application.

Background Check

Selected candidates will be required to undergo a background check. Detailed information regarding this process is available upon request.


Job Overview

The KEYS Student Facilitator plays a crucial role in delivering comprehensive case management services to historically underserved students receiving Temporary Assistance for Needy Families (TANF) and/or Supplemental Nutrition Assistance Program (SNAP) benefits while pursuing their education. This position is part of a Workforce Development Employment and Training initiative under the Department of Human Services.

Key Responsibilities:
  1. Conduct orientations for students referred to the KEYS Program, assisting them in obtaining their GED, Career Certificate, or Associate's Degree.
  2. Facilitate the enrollment process for students, including conducting intake interviews within the designated timeframe.
  3. Guide students through the enrollment process and clarify participation requirements.
  4. Develop and implement tailored case management services to support student success.
  5. Collaborate with various stakeholders to resolve compliance-related issues for KEYS students.
  6. Request Special Allowances for students as needed.
  7. Monitor student progress and participation, ensuring compliance with program requirements.
  8. Maintain confidential records and provide updates to relevant agencies regarding student compliance.
  9. Act as a liaison with external partners and attend necessary meetings and conferences.
  10. In collaboration with KEYS staff, design and deliver academic programming and support services.
  11. Assist in the preparation of program reports required by funding agencies.
  12. Participate in program evaluation activities as directed.
  13. Engage in professional development opportunities as requested.
  14. Perform additional duties as assigned.
Qualifications:

To be successful in this role, candidates must meet the following criteria:

Education and Experience:

Required

  1. A Master's degree in Social Work, Human Services, Counseling, Psychology, or a related field with at least one year of relevant experience; or a Bachelor's degree in a similar field with two years of related experience.
  2. A minimum of one year of experience in post-secondary education, workforce development, or related programs.
  3. Bilingual proficiency in English and Spanish is required.

Preferred

  1. Experience working with historically underserved populations in an educational setting.
Skills and Abilities:
  • Strong written and verbal communication skills.
  • Detail-oriented with the ability to work independently.
  • Proficient in Microsoft Office Suite, particularly Excel, Outlook, and Word.
Physical Demands:

The physical requirements for this position include regular communication, occasional lifting of up to 25 pounds, and the ability to perform various physical activities as needed.

Work Environment:

The work environment is typically moderate in noise level and may require interaction with a diverse population.