Customer Service Manager

3 weeks ago


Charleston, West Virginia, United States Food Lion Full time

**Job Summary:**

We are seeking a highly motivated and dedicated Customer Service Leader to join our team at Food Lion. As a key member of our organization, this role is responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Provide excellent customer service by responding promptly to customer inquiries and resolving issues in a timely manner
  • Work collaboratively with other associates to achieve sales goals and improve store operations
  • Maintain a clean and organized store environment that meets company standards

Requirements:

  • High school diploma or equivalent required; associate's degree or higher preferred
  • Excellent communication and interpersonal skills
  • Ability to work varied schedules, including mornings, evenings, and weekends

Benefits:

  • Competitive hourly rate: $15.50 - $17.50 per hour
  • Opportunities for advancement and professional growth
  • Comprehensive benefits package, including medical, dental, and vision insurance

About Food Lion:

Food Lion is committed to being a leader in the grocery industry and to making a positive impact in our communities. We strive to provide our associates with a fulfilling work experience and reward performance and commitment.



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