Customer Service Operations Manager

3 weeks ago


Charleston, West Virginia, United States Food Lion Full time

Job Description:

As a Customer Service Operations Manager at Food Lion, you will play a vital role in supporting the management and duties of store operations to meet financial and sales goals. Your primary responsibility will be to build associate and customer relations and promote a strong culture that aligns with our company's strategy.

You will lead by example, demonstrating excellent interpersonal, organizational, communication, and customer service skills. Your ability to lead and manage a team is essential in achieving customer satisfaction and store sales.

Key responsibilities include managing all Front End operations, including Service Center, Self-Checkout, and Food Lion To-Go (if applicable); hiring, training, and developing associates; supervising performance and providing ongoing performance management training; and ensuring department appearance, quality, variety, workplace safety, food safety, and department sanitation are consistently maintained.

A successful candidate will have a high school graduate or equivalent preferred, excellent communication skills, and the ability to use technical information to solve problems. You must also meet minimum age requirements to perform specific job functions and be able to meet the physical requirements of the position.

Estimated Salary: $45,000 - $60,000 per year



  • Charleston, West Virginia, United States Office Manager Full time

    Job OverviewWe are seeking an Operations Support Manager to join our property management team. This role is responsible for supporting the Property Manager in overseeing daily activities, handling tenant inquiries, and resolving issues swiftly.This position requires excellent communication skills to foster positive relationships with tenants and vendors, as...


  • Charleston, West Virginia, United States Food Lion Full time

    Job OverviewCandidates for this position will be responsible for overseeing the day-to-day operations of a retail store, ensuring that sales goals are met and customer satisfaction is maintained. As a key member of the management team, you will have the opportunity to lead and manage a team of associates, providing guidance and support to ensure the success...


  • Charleston, West Virginia, United States Orbis Operations Full time

    Job Summary:We are seeking an experienced Strategic Operations Manager to join our team at Orbis Operations. This is a challenging role that requires a high level of expertise in operations, operational tradecraft, and intelligence priorities. The ideal candidate will have the ability to multi-task and work under pressure effectively.The successful candidate...

  • Operations Supervisor

    2 weeks ago


    Charleston, West Virginia, United States Office Manager Full time

    Job SummaryWe are seeking an Operations Supervisor to support the Property Manager in overseeing daily activities. This role is ideal for a multitasking professional with excellent communication skills who can handle tenant inquiries, resolve issues efficiently, and ensure properties are well-maintained and compliant with regulations.Key...


  • Charleston, West Virginia, United States Rainbow Stores Full time

    We are seeking a highly skilled Business Operations Manager to oversee our sales team at Rainbow Stores.**Responsibilities:**Supervise a team of retail sales workers to optimize performance and efficiency.Adjust the daily schedule for shift personnel to ensure maximum productivity.Develop and implement effective training programs for employees to enhance...


  • Charleston, West Virginia, United States Office Manager Full time

    Job OverviewThis role offers a unique opportunity for an ambitious professional to join our team as an Assistant Manager and take on key responsibilities in property management.Main Duties: Manage daily activities, including handling tenant inquiries and resolving issues efficiently.Maintain accurate records and communicate effectively with tenants, vendors,...


  • Charleston, West Virginia, United States Jennings Mechanical Full time

    Job OverviewJennings Mechanical is a leading provider of top-notch HVAC services across Charleston and the surrounding areas. We pride ourselves on delivering exceptional service, innovative solutions, and a customer-centric approach.We are seeking a highly motivated and experienced HVAC Service Operations Manager to oversee our service department in the...


  • Charleston, West Virginia, United States Food Lion Full time

    **Job Summary:**We are seeking a highly motivated and dedicated Customer Service Leader to join our team at Food Lion. As a key member of our organization, this role is responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer service by responding...


  • Charleston, West Virginia, United States Food Lion Full time

    Company Overview: At Food Lion, our Associates are the backbone of our organization. We strive to provide a fulfilling work experience and reward performance and commitment. Our goal is to create meaningful careers full of variety and challenges for each associate.">Job Summary: As a PT Customer Service/Office Associate at Food Lion, you will contribute to...


  • Charleston, West Virginia, United States Morrison Healthcare Full time

    Career OpportunityWe are seeking a highly skilled and experienced Catering Manager to join our team at Morrison Healthcare. As a leading national food and nutrition services company, we provide exceptional guest experiences in hospitals and healthcare systems across the country.The estimated salary for this position is $65,000 - $85,000 per year, depending...


  • Charleston, West Virginia, United States Kia Country of Charleston Full time

    About the OpportunityKia Country of Charleston is committed to delivering exceptional customer experiences and is seeking an experienced Automotive Service Advisor to join our team.Job DescriptionThis role involves managing service orders and workflow to ensure customer satisfaction, providing concierge support for owner inquiries, and distributing work...


  • Charleston, West Virginia, United States College of Charleston Full time

    Job Purpose: As a strategic leader within the IT Support Services team at College of Charleston, you will oversee day-to-day operations during evening and weekend hours. Your expertise in managing teams and providing expert-level technical support is essential for delivering top-notch services to faculty, staff, and students across...


  • Charleston, West Virginia, United States Burlington Stores Full time

    Customer Service Lead Job Description">About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Lead. In this role, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service at all times.Key...


  • Charleston, West Virginia, United States Morrison Healthcare Full time

    Job OverviewMorrison Healthcare, a leading national food and nutrition services company, is seeking an experienced Food Service Operations Manager to join their team. As a key member of the hospital catering department, this individual will be responsible for managing daily operations, including training new associates, overseeing event set-ups, and...


  • Charleston, West Virginia, United States First Citizens Bank Full time

    Job DescriptionThis position supports Bank products and services in the execution of daily sales activities at an advanced level of service ability.ResponsibilitiesService & Support: Uncovers sales opportunities through analysis, reporting, and daily support operations. Works directly with individuals to address issues and respond to inquiries.Documentation:...


  • Charleston, West Virginia, United States DLP Services Full time

    We are seeking an experienced Operations Manager to oversee our janitorial services in a cost-effective manner. The successful candidate will be responsible for managing a team of staff, ensuring that work is performed to the specifications of our contracts, and maintaining equipment and supplies.Key Responsibilities:Overall management of janitorial contract...


  • Charleston, West Virginia, United States Dollar General Full time

    Lead Sales Associate Role SummaryWe are seeking a highly motivated and experienced Sales Associate Team Leader to lead our sales floor team and provide exceptional customer service. As a Lead Sales Associate, you will be responsible for managing the sales floor, operating cash registers, and maintaining a clean and organized store. You will also assist...


  • Charleston, West Virginia, United States Thoroughbred Express Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Thoroughbred Express. In this role, you will be responsible for providing exceptional customer service and ensuring the effective operation of our car wash facility.Key Responsibilities:Greet customers with a warm smile and review services to assist with paymentCarry out daily...


  • Charleston, West Virginia, United States Thoroughbred Express Full time

    Job OverviewThoroughbred Express is seeking a highly motivated and customer-focused Customer Service Associate to join our team.The successful candidate will be responsible for educating and informing customers about the operation, benefits, and safety of our car wash facility.Key Responsibilities:Provide exceptional customer service and ensure a positive...


  • Charleston, West Virginia, United States Signature Aviation Full time

    Job Summary">This role is a vital part of our team, responsible for overseeing the day-to-day operations of our air service. We are seeking an experienced and skilled professional to lead our Line Service Technicians in providing exceptional services to our customers.Main ResponsibilitiesLed by this position, our team provides fueling, de-icing, lavatory and...