Account Manager

4 weeks ago


Eau Claire, Wisconsin, United States Realityworks Full time
About Realityworks

Realityworks is a 100% employee-owned company located in Eau Claire, WI. We are a leading provider of comprehensive learning solutions that pair curriculum with hands-on learning aids, student activities, and assessment tools to create innovative learning environments.

The Job

We are seeking a highly motivated and results-driven Account Manager to join our team. As an Account Manager, you will be responsible for business development in our Minnesota and Illinois territory through new account acquisition and account maintenance, achieving sales targets, and maintaining high levels of customer satisfaction within an assigned territory.

Key Responsibilities
  • Develop new prospects and interact with existing customers to identify opportunities for sales orders and meeting customer needs
  • Secure orders from existing and potential customers by means of visiting the customer facility or contacting by phone and email
  • Conduct a high volume of outbound phone calling on a daily basis
  • Timely response and follow up to requests for information, leads generated through conferences and inbound calls, and qualifies each sales prospect
  • Respond to customer inquiries via phone and email concerning product features and benefits, price, how to purchase, how to exchange, how to get technical support, and more
  • Maintain post-sale contact with clients to facilitate a positive and productive long-term relationship
  • Create and maintain an ongoing business relationship with current industry clients to facilitate current and future sales
  • Establish strong customer relationships including problem resolution with customers about any account problems, concerns, needs, and more and communicates those issues with the company
Requirements
  • Minimum of two years successful sales experience, preferably education sales
  • Strong customer service experience
  • Must possess a valid driver's license, show proof of auto insurance, and have reliable transportation
Work Location and Travel Requirements

Realityworks, Inc. is located in Eau Claire, WI. This is a fully remote position, working from a home office. Occasional travel throughout a multi-state territory to attend tradeshows and meet with customers is required.



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