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Customer Service Liaison

1 month ago

Lehi, Utah, United States Serenity Healthcare Full time
Job Description

Serenity Healthcare is a mission-driven company that prioritizes the quality of care for its patients and their families. As a Customer Service Liaison, you will have the opportunity to make a positive impact by connecting communities with lifesaving treatments in spa-like clinic settings. Our company is revolutionizing healthcare by providing a world-class experience.

Additional Benefits

We offer competitive benefits, including above-market compensation, insurance benefits, advancement opportunities, generous paid time off, and more. Our employees are valued and appreciated for their contributions to our mission.

Responsibilities

Your primary responsibility as a Customer Service Liaison is to engage in delicate conversations through active and reflective listening, empathy, and a positive attitude. You will also act as a liaison between established patients and their providers, handling requests related to their care, such as scheduling appointments and requesting medication refills.

Qualifications

  • High School Diploma or equivalent
  • Proven experience in a high-volume customer service industry
  • Excellent verbal and written communication skills, basic math skills, and previous experience working with computer-based information systems

Our office is open from 6am-8pm, Monday to Friday, and 7am-7pm on Saturdays, with flexible shift options. Learn more about our company and apply now.