Customer Service Manager

4 days ago


Lehi, Utah, United States Serenity Healthcare Full time
Job Title: Customer Service Manager

Serenity Healthcare is a rapidly growing organization seeking a Customer Service Manager to join our team. As a Customer Service Manager, you will work in clinic to educate customers on treatment options and provide exceptional customer care.


Key Responsibilities:

  • Deliver outstanding customer experience by building rapport and credibility with customers.
  • Effectively promote Serenity's treatment options and overcome customer objections.
  • Passionately educate customers about unique FDA-approved treatments.
  • Assist in creating a positive environment for staff and patients.
  • Be willing to learn various roles and help out as needed.


Requirements:

  • High school degree or GED.
  • At least 3 years of experience in a fast-paced, customer-facing role.
  • Customer service focus to help others improve their lives.
  • Ability to connect with people and positively influence decisions.


What We Offer:

  • The opportunity to launch a career in healthcare with a company that has grown over 130% year over year for 7 years.
  • Mentorship and guidance in an impactful career in healthcare.
  • Great benefits – Serenity covers 90% of healthcare premiums (medical, dental, and vision).
  • Paid time off – 20 days annually (PTO and paid holidays).


About Serenity Healthcare:

Serenity is a leader in the field of healthcare technology. We use advanced medical devices to give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.


Learn More About Us:

  • About Serenity Healthcare
  • Serenity's Provided Services
  • Meet our Patients

*This position is contingent on successfully completing a criminal background check upon hire.

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