Customer Service Representative- Lehi

4 days ago


Lehi, Utah, United States Cascade Services, Inc. Full time

Job Description

Cascade Services, Inc. is seeking a highly motivated and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring that their repair process is smooth and efficient.

Responsibilities:

  • Provide timely and effective communication to insurance companies and customers regarding the repair process.
  • Check-in vehicles with customers, review accident-related damages, and communicate with customers regarding the status of their vehicle.
  • Update and communicate with customers' vehicle rental vendors.
  • Deliver final products to customers and review repairs performed at the shop.

Qualifications:

  • Self-motivated and driven individual with a strong work ethic.
  • Excellent communication and customer service skills.
  • Working knowledge of CCC One is preferred but not required.
  • Ability to work well in a team environment.

Benefits:

  • Six paid holidays.
  • Paid time off (PTO).
  • Up to 4% 401k match.
  • Medical/dental/life insurance.
  • Employee assistance program (EAP).


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