Customer Service Representative- Lehi
3 weeks ago
Job Description
Cascade Services, Inc. is seeking a highly motivated and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring that their repair process is smooth and efficient.
Responsibilities:
- Provide timely and effective communication to insurance companies and customers regarding the repair process.
- Check-in vehicles with customers, review accident-related damages, and communicate with customers regarding the status of their vehicle.
- Update and communicate with customers' vehicle rental vendors.
- Deliver final products to customers and review repairs performed at the shop.
Qualifications:
- Self-motivated and driven individual with a strong work ethic.
- Excellent communication and customer service skills.
- Working knowledge of CCC One is preferred but not required.
- Ability to work well in a team environment.
Benefits:
- Six paid holidays.
- Paid time off (PTO).
- Up to 4% 401k match.
- Medical/dental/life insurance.
- Employee assistance program (EAP).
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