Customer Service Representative
4 weeks ago
At Serenity Healthcare, we're revolutionizing the field of healthcare by providing patients with access to TMS treatment. We're seeking a Customer Care Specialist for our team, responsible for helping patients heal using TMS treatment.
Key Responsibilities:
Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients
Providing strong customer service and support to patients
What We Offer:
Accelerated healthcare career growth and rapid advancement opportunities
Insurance benefits (Medical, Dental, Vision) and 401K
20 days off annually (10 PTO days and 10 Holidays)
Graduate Serenity's paid TMS training program
Requirements:
Three years work experience in customer service required
Strong customer service mindset
We're a leader in the field of healthcare technology, using advanced medical devices to give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
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