Customer Service Ambassador

2 weeks ago


Lehi, Utah, United States Pestie Full time
About Pestie

Pestie is the Anti pest control company, founded in 2019. We are the pro-grade DIY pest control solution that is focused on making sure every American has access to easy, inexpensive, effective, and responsible pest control.

Job Description

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Lehi, Utah. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer issues, and ensuring a positive customer experience.

Responsibilities
  • Provide prompt and friendly customer service through various channels, including email, phone, chat, and social media
  • Troubleshoot customer issues and provide quick solutions
  • Implement conflict management skills to de-escalate customer issues and build a positive customer experience
  • Make independent and insightful decisions that meet customer and company needs
Requirements
  • Location: Lehi, Utah (Monday - Friday, 9:00 a.m. - 5:00 p.m.)
  • Education: High school or equivalent (Preferred)
  • Experience: Customer Service: 1 year (Preferred)
Benefits
  • Health care, dental, and vision
  • Time and a half and holiday pay
  • Accrued paid time off
  • Paid training


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