Customer Service Representative
1 week ago
Marc Sisler - State Farm Agent is seeking a highly motivated and detail-oriented Receptionist - State Farm Agent Team Member to join our team. This role offers an exciting opportunity to work in a dynamic environment, assisting with administrative tasks, and providing exceptional customer service.
About the Role
The ideal candidate will have excellent communication and interpersonal skills, strong organizational and multitasking abilities, and comfort with engaging in sales conversations. They will be responsible for greeting clients, managing appointments, handling inquiries, and supporting the team with administrative tasks.
Key Responsibilities and Qualifications
- Greet clients warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
- Provide excellent customer service and follow up on client needs.
- Support the team with various administrative tasks and projects.
- Previous experience in a receptionist or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
Benefits and Salary
The estimated annual salary for this role is $45,000 - $55,000, depending on experience. Additionally, benefits include 401(k), bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, and training & development.
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