Healthcare Career Development Specialist

7 days ago


Louisville, Colorado, United States Serenity Healthcare Full time

Serenity Healthcare is revolutionizing the field of healthcare with innovative approaches to patient-centered care. We are seeking a Customer Care Specialist for our Superior, CO office.

About Serenity Healthcare

We use advanced medical devices to give patients long-term success even when other treatments have failed. With evidence-based research and proven results, we push ourselves daily to help patients take back their lives with a technological approach to healthcare.

About Our Team:

  • We're passionate about providing quality care to our patients.
  • We prioritize open communication and teamwork.
Job Responsibilities:

As a Customer Care Specialist, you will be the face of Serenity Healthcare, providing one-on-one coaching and commitment to patients during treatment. You'll also graduate from our paid TMS training program and own outcomes of patient treatment.

Key Responsibilities:

  • Provide exceptional customer service to patients.
  • Develop strong relationships with patients and their families.
Qualifications:

To be successful in this role, you'll need a High School Diploma/GED, three years' work experience in customer service, and excellent verbal and written communication skills. You'll also need to be well-versed in de-escalation skills and able to connect with individuals.

Requirements:

  • A minimum of 3 years' experience in customer service.
  • Excellent communication and interpersonal skills.

We offer a competitive salary of $44,800 per year ($22/hour), plus benefits including insurance and 401K. If you're passionate about providing exceptional care to patients, we encourage you to apply.



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