Parts Procurement Coordinator

3 days ago


Smyrna, Georgia, United States ONEPOWER Consulting Full time
Job Description

We are seeking an experienced Parts Order Management Advisor to join our team at ONEPOWER Consulting LLC. As a key member of our operations department, you will play a crucial role in ensuring customer satisfaction and timely fulfillment of orders.

Responsibilities
  1. Customer Service: Respond to customer inquiries via phone, email, or in-person, providing information on service parts, order statuses, and shipping updates.
  2. Order Processing: Process customer orders, custom quotes, and applications with accuracy and efficiency.
  3. Inventory Management: Monitor inventory levels and communicate product availability to customers.
  4. Logistics Coordination: Coordinate with logistics and warehouse teams to ensure timely and accurate order fulfillment.
  5. Customer Account Management: Maintain and update customer accounts, including order history and preferences.

Additional responsibilities include resolving order-related issues, providing follow-up on customer interactions, and identifying areas for improvement in order entry and fulfillment processes.

Estimated salary: $45,000 - $48,000 per year, depending on experience.



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