Service Coordinator Associate

4 days ago


Smyrna, Georgia, United States Emcor Inc Full time

The Service Coordinator role is an exciting opportunity to join Emcor Inc as a vital part of our customer-centric team. We are seeking a highly skilled and motivated individual to serve as the primary point of contact for our customers and field personnel.

Job Description
  • Create and manage work orders in COINS ERP+, ensuring timely and efficient resolution of customer issues.
  • Dispatch technicians to service calls, prioritizing tasks and managing multiple projects simultaneously.
  • Act as the primary liaison between customers and our service department, providing exceptional communication and problem-solving skills.

This is a full-time position based at Emcor Inc's headquarters in Smyrna, GA, with a competitive salary range of $60,000 - $80,000 per annum, depending on experience. Our comprehensive benefits package includes health insurance, 401(k) with employer match, paid time off, and more.

We require a minimum of 3-5 years of experience in a customer-facing role, preferably in the HVAC, Service, and Facilities Maintenance industry. Strong written and verbal communication skills, problem-solving abilities, and proficiency in Microsoft Suites are essential.



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