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Customer Experience Specialist

4 weeks ago

Snellville, Georgia, United States Knitwell Group Full time
About Us

Lane Bryant is a leading plus-size brand that empowers women through fashion. We're looking for a Customer Specialist Sales Leader to create a welcoming store environment and build lasting relationships with customers.

Key Responsibilities:
  • Use company resources to reinforce the brand experience and foster strong relationships with customers.
  • Share product knowledge and fashion trends with customers to inspire and build trust.
  • Proactively plan and organize customer contacts to deepen relationships and drive sales.
  • Participate in community and store activities to promote the brand.
  • Use a monthly playbook to track customer engagement and drive sales.

Requirements:
  • Strong sales or hospitality experience with a proven track record of meeting performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficient in using mobile technology to engage with customers.
  • Ability to lift up to 25 pounds and retrieve merchandise from high shelves.

Location: Snellville, GA