Part-time Customer Experience Specialist
4 weeks ago
We are seeking a highly motivated and customer-focused Part-time Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team members. If you have a passion for customer service, sales, and leadership, we encourage you to apply for this exciting opportunity.
Key Responsibilities
• Greet every customer and use the F.A.S.T. service model to meet their needs.
• Engage in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.
• Process customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision.
• Stock shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.
• Maintain high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency.
Requirements
• High School Diploma or equivalent.
• 1+ years of supervisory experience in a customer-centric environment.
• Ability to work at least an average of 28 hours per week in a part-time capacity.
• Open availability to work any and all hours required without restrictions as to the time of day or day of week.
Benefits
As a Key Holder at JOANN Stores, you will be eligible for benefits and incentives, including medical, dental, and vision benefit plans, company-paid basic, optional, and dependent life insurance, long-term disability, paid time off, and tuition reimbursement.
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